Queenan was marvellously opinionated in making a strong-willed defence of the case for interesting, engaging, curious and undumbed-down language - the sort of stuff you might need to look up.
Traditionally you assumed that the writer not only knows more than the reader, but knows a lot more than the reader: that's the whole point of reading the book, so you can learn something.
Queenan also riffs expansively:
Most bad things that happen in society happen because of the influence of business. Business wants things to be simple; so they encourage people to speak this way. If you're riding on a train from Washington to New York and you listen to businessmen speak? It's excruciating. It's nothing but clichés. Everything comes down to: "It is what it is". And expressions like "It is what it is" literally stop conversations dead in their tracks. If it is what it is - then what's the point of discussing what it might be?
I think that people who don't enjoy speaking, people who don't enjoy words, should just shut up.
I feel (perhaps because I agree with him) that there is an appealing truculence about Queenan's rhetoric. As the presenter of the programme, Chris Ledgard, points out: Queenan is shooting office-speak fish in a barrel, but has the grace to do it with wit and finesse.